Business (Grades 5–12) Subtest 2

Subarea II. Business Technology and Communications

0011

Understand business information systems and the use of technology in business.

demonstrating knowledge of current and emerging concepts in technology and features of business information systems, including the fundamentals of computer architecture; types of computer hardware and peripherals; and transmission, storage, and display systems
demonstrating knowledge of keyboarding skills to enter and manipulate text and data
demonstrating knowledge of media arts, including the use of multimedia and imaging technologies
demonstrating knowledge of the applications of different types of computer software (e.g., word processing, database, spreadsheet, desktop publishing, presentation)
demonstrating an understanding of the economic, social, and political effects of information technology and the issues surrounding the use of the Internet and other technological systems (e.g., access, appropriate use, privacy, ethics, security, remaining current)

0012

Apply business communication and interpersonal skills.

demonstrating knowledge of the use of a systems perspective to understand and analyze communication and direct the choice of communication strategies and forms
demonstrating knowledge of how to communicate orally in a clear, courteous, concise, and correct manner; prepare and deliver presentations; and apply effective listening skills
demonstrating knowledge of the use of written communication in business
applying knowledge of effective human relations and interpersonal skills
demonstrating knowledge of the use of telecommunications technology